+91 72056 12395 Plot No. 408, Cuttack Rd, Near Bandhan Bank, Laxmisagar, Bhubaneswar
Open Daily : 10 AM - 10 PM
FAQ

Frequently Asked Questions

Find answers to the most commonly asked questions about our services, policies, and wellness offerings.

What services do you offer?

We offer a wide range of spa services including Full Body Massage, Aroma Therapy, Swedish Massage, Redine Massage, Stone Therapy, Four Hand Massage, Deep Tissue Massage, and more.

Do I need to book in advance?

Yes, we recommend booking at least 24 hours in advance to ensure availability of your preferred time slot and therapist.

What are your working hours?

We are open daily from 10:00 AM to 10:00 PM, including weekends and public holidays.

Do you offer gift vouchers?

Yes, we offer gift vouchers for all our services. They make perfect gifts for birthdays, anniversaries, or any special occasion.

What should I wear for a massage?

We provide comfortable disposable undergarments and robes. You can wear anything comfortable and we'll take care of the rest.

Are your products natural and organic?

Yes, we use only premium, organic, and natural products that are safe for your skin and environmentally friendly.

Can I book a couple's massage?

Absolutely! We have a dedicated couple's suite where you and your partner can enjoy a relaxing massage together.

How do I cancel or reschedule my appointment?

You can cancel or reschedule by calling us at +91 72056 12395 at least 4 hours before your appointment.

Is your spa wheelchair accessible?

Yes, our spa is fully wheelchair accessible with ramps and wide doorways for easy movement.

Do you offer membership or packages?

Yes, we offer various membership plans and package deals. Contact us for more details on pricing and benefits.

What is the difference between Swedish and Deep Tissue massage?

Swedish massage uses gentle, long strokes for relaxation, while Deep Tissue massage targets deeper muscle layers to relieve chronic tension and pain.

How long is a typical massage session?

Our massage sessions range from 60 minutes to 120 minutes, depending on the service you choose.

Are your therapists certified?

Yes, all our therapists are highly trained and certified professionals with years of experience in holistic wellness.

What should I do before my massage?

Arrive 10-15 minutes early, avoid heavy meals, and communicate any specific concerns or preferences to your therapist.

Do you offer services for pregnant women?

Yes, we offer specialized prenatal massage services designed to be safe and comfortable for expecting mothers.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, and cash payments. We also offer EMI options for packages.

Do you have parking facilities?

Yes, we have dedicated parking space available for our clients with 24/7 security.

Can I bring my children to the spa?

We recommend booking a baby sitter as our spa environment is designed for adults seeking peace and relaxation.

Do you offer corporate wellness programs?

Yes, we offer customized corporate wellness programs for companies looking to promote employee well-being.

How can I provide feedback about my experience?

You can share your feedback through our website contact form, Google Reviews, or speak directly with our guest relations team.